We at Smartag.rs are committed to protecting and safeguarding our users' personal data. This Privacy Policy explains what data we collect, how we handle it, and the measures we take to protect it. By using our website and services, you agree to all the terms of this Privacy Policy.
We do collect personal data from our users like following:
1. During user registration. When a user creates an account on our website, we collect information such as the user's first name, last name, residential address, and phone number (optional), which are necessary to deliver our SmarTag keychains to our users. An email address is required for communication purposes with users.
2. When reporting a missing SmarTag. When a finder reports a missing SmarTag through our contact form, we collect information such as the name, last name, email address, and phone number in order to provide more complete and relevant information to the owner of the SmarTag, all with the aim of facilitating better and more comprehensive communication.
We use personal data for the following purposes:
1. To process and fulfill our users' orders, inform users about the status of their shipment, and provide customer support.
2. To contact users in case their SmarTag is found or to inform them that their subscription has expired.
We store your personal data on well-protected servers and implement appropriate technical and organizational measures to safeguard it from unauthorized access, modification, theft, or deletion.
If you have any questions or concerns regarding the Privacy Policy or your personal data, please contact us on the page Contact.
SmarTag.rs is committed to:
1. Ensuring the continuous operation of the online service, excluding maintenance windows for the software and hardware components of the system. To this end, it commits to announcing the time periods when the service will be unavailable.
2. Providing service extensions to users who have renewed their SmarTag subscriptions.
The user is obliged to:
Provide accurate information as required during user registration.
2. Keep their username secure and not share their password with third parties.
By purchasing a SmarTag, you agree to all terms outlined in the Terms and Conditions. Therefore, we recommend that you read all points of this document before purchase.
Returns of tags can be made within 14 days from the day of receipt. When returning a SmarTag, it must not be damaged or activated in our system.
The user will be denied access to the SmarTag service if they are found to be performing any action that disrupts the functionality of the SmarTag.rs platform.